Accredited Course

BSBITU203 Communicate electronically


Key information for this course


The course shows how to use Microsoft Outlook to manage your personal information and communications You should come to this course if you find yourself missing appointments having trouble managing your time between many tasks losing addresses or phone numbers and making innumerable notes on scrap paper which you invariably throw away the day before you really need it

Learning outcomes:

1 Send and receive internal and external electronic mail
2 Use Calendar to manage appointments meetings and events
3 Use Tasks to manage tasks
4 Use Contacts for recording addresses phone numbers fax numbers and email addresses
5 Use Notes to record information for future reference
6 Use Journal to record activities
7 Manage folders and files
8 Use Public Folders
9 Access Outlook via a web browser
10 Understand mail etiquette

Optional Assessment This is a nationally recognised training program

Participants who successfully complete the optional assessment component of this course will receive a Statement of Attainment for the units of competency outlined above additional fee applies please enquire when you book

Exercises completed during the course will be used as evidence towards unit competency
Participants who choose not to be assessed will receive a Certificate of Attendance


Those attending this course should be familiar with personal computers and be competent in the use of the keyboard and mouse

More information about this course

Training Provider

Training Provider Logo

Who to contact

Karina Stojansek
03 6334 4910


Level 1/65 St John Street Launceston Tas 7250

Who is this for?

Business owner Manager Project Manager Director Trades People Tradesman Administration Accounts Payroll Receptionist Builder Plumber Electrician

Course Date

Jun 19th 2020 at 12:00 AM


Withdrawals Closed


4 hours per attendee

Minimum Attendees


About the Training Provider

NDA Computing Pty Ltd

NDA services include computer training, management training, traineeships and qualifications, group training and training room hire. The company has training centres in Hobart, Launceston, and Devonport. NDA is 100% Tasmanian-owned and was established in 1985.

The services provided by NDA include:

Computer training - desktop, web, systems, programming and accounting software. Management training.

Traineeships and qualifications in business, business administration, human resources, training and assessment, frontline management, IT and project management.

Group training - the supply of NDA trainees who work in your organisation.

Training needs analysis.

Project management of training roll-outs.

Customised training.

Walkabout trainer.

Courseware development and technical writing.

Training room hire.


NDA is accredited by the ASQA as a Registered Training Organisation.

NDA is accredited by Skills Tasmania as a Group Training Organisation.

State-wide locations

NDA operates from training centres in Hobart, Launceston, and Devonport.

Contact the Training Provider

Karina Stojansek
03 6334 4910


Training providers are solely responsible for the quality and accuracy of content and delivery of training courses listed on the Industry Training Calendar. Keystone Tasmania provides the Training Calendar in good faith as a service to industry practitioners. Please note that by taking the option of applying for funding you are not securing a booking for the selected course. All bookings must be made directly with the training provider.

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