Accredited Course

BSBMGT502 - Manage people performance




Key information for this course


Upon completion of this course, attendees will be able to manage the performance of staff who report to them.

This workshop provides participants with the skills to manage the performance of staff who report to them. It presents and discusses various strategies for timely coaching and feedback, and provides the basis for performance management. It is applicable to managers and team leaders who manage people. It makes the link between performance management and performance development, and reinforces both functions as a key requirement for effective managers.

Learning outcomes:

1. Allocate work effectively
2. Develop and understand key result areas and key performance indicators and standards
3. Understand different methods used to review performance, and develop and deliver performance appraisals
4. Appreciate the value of rewards and recognition, and the importance of constructive staff feedback
5. Conduct performance management in an effective manner
6. Implement agreed performance improvement and development plans
7. Manage poor performance and provide support services


There are no pre-requisites for this course.

More information about this course

Training Provider

Training Provider Logo

Who to contact

Karina Stojansek
(03) 6334 4910




Level 3/110 Collins Street, Hobart TAS 7000

Who is this for?

Business owner, Manager, Project Manager, Director, Trades People, Tradesman, Administration, Accounts, Payroll, Receptionist, Builder, Plumber, Electrician

Course Date

Nov 17th at 12:00 AM


Withdrawals Closed

This course is also available subject to customer demand.

Contact the training provider for more information.


7 hours per attendee

Minimum Attendees


About the Training Provider

NDA Computing Pty Ltd

NDA services include computer training, management training, traineeships and qualifications, group training and training room hire. The company has training centres in Hobart, Launceston, and Devonport. NDA is 100% Tasmanian-owned and was established in 1985.

The services provided by NDA include:

Computer training - desktop, web, systems, programming and accounting software. Management training.

Traineeships and qualifications in business, business administration, human resources, training and assessment, frontline management, IT and project management.

Group training - the supply of NDA trainees who work in your organisation.

Training needs analysis.

Project management of training roll-outs.

Customised training.

Walkabout trainer.

Courseware development and technical writing.

Training room hire.


NDA is accredited by the ASQA as a Registered Training Organisation.

NDA is accredited by Skills Tasmania as a Group Training Organisation.

State-wide locations

NDA operates from training centres in Hobart, Launceston, and Devonport.

Contact the Training Provider

Karina Stojansek
(03) 6334 4910


Training providers are solely responsible for the quality and accuracy of content and delivery of training courses listed on the Industry Training Calendar. Keystone Tasmania provides the Training Calendar in good faith as a service to industry practitioners. Please note that by taking the option of applying for funding you are not securing a booking for the selected course. All bookings must be made directly with the training provider.

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